Your cpap mask is one of the most important aspects of your CPAP therapy. If you are having any issue with the fit of your mask, please submit a support request so our staff can contact you to help resolve the issue.
If you are a new CPAP user, remember that you should fit your mask just snugly enough to prevent leaks in all sleep positions. Mask fitting takes practice. Over-tightening the straps can cause or worsen a leak. Try readjusting the position of your mask before tightening the straps – gently pull the mask away from your face with the CPAP on, then resettle it until you find the right position. If that does not work, try adjusting the straps.
If you’ve have had your mask for some time and it has just recently become difficult to fit, it may need to be replaced.